Frequently Asked Questions

About our Centers

Is AsheBridge a 5-star licensed center?

Yes, The Fuquay-Varina location is 5-star licensed with a superior sanitation classification. The Cary/Apex location holds a temporary license through the end of June. Per NC regulations, new childcare centers are not eligible for star-rated licenses until their 6-month anniversary. We fully anticipate that that location will receive a 5-star rating as well.

What are your hours?

We are open from 7 am to 6 pm. The teachers go home at 6, so please be sure to arrive by 5:55 each day to avoid late fees for departing after 6:00.

Is your center nationally accredited?

The Fuquay-Varina preschool is wrapping up the 3-year process for accreditation with the National Association for the Education of Young Children (NAEYC). This holds us to a higher standard of quality – kind of like the Good Housekeeping Seal of Approval. The Cary/Apex preschool is enrolled in the self-study phase of the accreditation process and should be accredited within three years.

Are you part of a franchised chain?

We are proud to be privately owned. We are not a franchise and and operate without the corporate constraints that national chains experience. Learn more about the owners here

What age children does your facility serve?

We offer care for children until they go to kindergarten. The Cary/Apex location serves children 6 weeks through 5th grade (12 years old max). The Fuquay-Varina preschool currently serves children ages 1-5, and will be adding an infant room for ages 6 weeks and up in Summer 2017.

What is your educational philosophy?

We believe that the education of young children should focus not only on social and emotional development, but also intellectual development through the acquisition of helpful academic skills.  Research shows that young children learn best by participating in quality learning activities versus completing ditto sheets or using electronics. Read more here

Do you offer an academic curriculum?

Yes, we use our Building Bridges curriculum. Academically, the preschool program is designed to help children learn basic skills in math (counting, number recognition, patterns, classification skills, etc.), pre-reading (letter and sound recognition, journaling activities, etc.) and science (exploration, observation, nature collecting, hands-on experiments, cooking, etc.) These concepts are presented in developmentally-appropriate, fun and creative ways. We avoid ditto worksheets and screen time. The Building Bridges curriculum is designed to merge seamlessly into the kindergarten common core curriculum, as well as other curriculum systems used by private schools. Our curriculum readies each child for the next steps in life, whether they are graduating to the toddler classroom or heading to kindergarten. Read more here

Which holidays are you closed for?

Our calendar can be found here

Do you accept childcare subsidy vouchers?

The majority of our families are private pay.  We accept a very limited number of vouchers and are contracted with local counties and the military programs. Please call to find out if we have any subsidized openings.

Enrollment

How do I schedule a tour of AsheBridge?

Please call the Fuquay-Varina preschool at 919-762-0605 or the Cary/Apex preschool at 919-303-7767. Though we have an open door policy for enrolled families, we ask that you schedule your initial tour of the facility. This ensures that we are available to spend plenty of time with you and answer all of your questions.

What is the enrollment process?

First, schedule a tour and meet our amazing staff. During your second visit, your child visits the classroom while we review paperwork at your orientation meeting. After this, your child is ready to begin! More details can be found here

Staff

Do you conduct background checks on all your employees?

All employees have a complete local and federal background check prior to beginning work, and on a regular basis thereafter.

What are your teachers’ qualifications?

Our children are led by approved NC Lead Teachers. Nearly all of our teachers have degrees in Early Childhood Education or related fields, while others are in the process of finishing their degrees.

Are your caregivers trained in CPR and first aid?

Yes, our teachers have been certified by an approved American Heart Association trainer.

What kind of ongoing child development training do you require?

All staff members are required to participate in ongoing training in health, safety, and a variety of early childhood education topics that help make them more effective teachers and enhance the daily experiences of children.

Classrooms

Will I receive written communication about my child’s day?

We provide daily reports for children with a mobile app that can also be accessed through your computer. Paper reports are offered to families if needed.

What is a typical day like for the children?

Each day is filled with fun activities, nutritious meals and snacks, rest time, and outdoor play. More detailed information can be found here

What opportunities are available for outdoor play?

Children play outside twice a day, weather permitting. We will reduce the amount of time spent outside in the event of precipitation or extreme temperatures.

What is the student to teacher ratio?

Ratios vary by age. Infants are 1:4, Ones are 1:5, Twos are 1:8, Threes are 1:10, Four/Fives are 1:12, and school agers are 1:15.

What is your discipline policy?

It is natural for children to test limits and rules. Our staff uses positive management strategies including redirection, anticipation/prevention of problems, positive reinforcement, logical consequences and encouragement rather than competition, comparison or criticism. Most importantly, we recognize that part of this process is providing children with the tools and support they need to express their feelings and needs in acceptable ways. We abstain from corporal punishment or other humiliating or frightening disciplinary techniques.

How do you handle special needs and/or challenging behaviors?

When possible, we will work as a team with outside professionals to implement an individualized plan that supports the child’s inclusion and success. It may be determined that we do not have adequate expertise or resources for the child’s educational, medical, or other needs, especially in situations where safety is at risk.

Meals

What types of meals and snacks do you serve?

AsheBridge Children’s Academy provides a nutritious morning snack, lunch, and an afternoon snack that meets the USDA meal patterns for children.  Our menu can be downloaded here

Can we bring our own food?

No, all meals and snacks are provided. All children eat the same thing together. We do not make exceptions for food preferences. Parents are required to provide infant formula/milk and baby food.

What about breakfast? Can we bring that?

No, children may not bring home food into the center. Please finish all breakfast and snacks at  home or in your car prior to entering the building.

Can I bring baby food and bottles?

Yes, infant parents are required to send prepared bottles and baby food while in the infant room. Starting in the toddler room, children all eat school menu food together their friends.

What if my child has allergies or special dietary requirements?

We can accommodate minor allergies (with medical documentation) or meat-free diet, provided the family provides substitute items of equal nutritional value. Unfortunately, we aren’t able to work with generalized dietary restrictions, such as gluten intolerance.

Diapering & Potty Training

Do you supply diapers and wipes?

Yes, diapers and wipes are provided at no extra charge.

Can I bring my own diapers and wipes?

Yes, you may bring your own disposable diapers and wipes.

Can my child wear cloth diapers?

No, we only use disposable diapers.

What is your policy about potty-training?

Children begin sitting on the potty when they are two years old and show interest in doing so. It is our goal to finish potty training before the third birthday, but we recognize that every child has their own timetable for this.

Health

Are children required to be immunized?

Yes, children are required to be immunized according to NC law. We believe in the safety and efficacy of immunizations, therefore, we do not allow exemptions to the immunization policy for religious or philosophical reasons.

Am I allowed to space out or stagger my child’s immunizations?

No, children must be immunized on time. We do not allow exemptions to the immunization schedule for religious or philosophical reasons. More information can be found here.

What is your sick child policy?

We cannot provide care for unwell children. Children must stay at home if any of the following symptoms are present. If a child develops any of the following symptoms, parents will be asked to immediately pick up their child from school. Children must stay at home until better (no rash, fever, vomiting, diarrhea, etc. for a full 24 hours without using medications to stop those conditions, such as Tylenol or Motrin). If antibiotics were prescribed, children must be on the antibiotic for at least 24 hours prior to returning to school. Please note that sick children will be sent home even if they don’t have a fever.

  • Fever of 100° or more, or had a fever any time in the last 24 hours
  • Heavy nasal discharge that is not clear
  • Excessive/constant coughing that interferes with participation in activities
  • Diarrhea (two or more times in the last 24 hours)
  • Vomiting (one or more times in the last 24 hours)
  • Undiagnosed rash
  • Red eye(s) with discharge
  • Hand Foot & Mouth Disease sores in mouth, or moist/open/blistered sores elsewhere
  • Head lice
  • MRSA, strep throat, and/or any other condition that requires exclusion from childcare
  • Is lethargic, irritable, or persistently crying – children must feel well enough to participate in normal daily activities
  • Teething is not a reason for exclusion. Teething can cause a low grade fever (under 100°), crankiness, loose bowel movements, or a clear runny nose. However, teething does not cause the above exclusionary conditions to occur.
What is your policy about administering medicine?

AsheBridge Children’s Academy does not administer prescription or over-the-counter medications, except those needed for emergency medical conditions. Parents are welcome to stop in to personally administer medication that needs to be taken mid-day. With parental permission, we will administer emergency medication for conditions such as diabetes, asthma, or severe allergic reactions. There is an exception to the medication policy where children enrolled in the infant room may be given medications, but only when absolutely necessary.

Are you able to put sunscreen or topical ointments on my child?

Afternoon sunscreen, diaper rash cream, insect repellent and other topical creams will be applied at your request with signed authorization form. Sunscreen must be spray type; lotion sunscreen will not be applied.

Emergencies

Does the child care program have a plan in case of a disaster like a fire or other emergency?

Yes, and all staff members have been trained in our comprehensive emergency plan.

Does the child care program do practice emergency drills?

Yes, we have monthly fire drills and regular emergency drills.

Do you follow the public school’s decision for weather-related closings?

No, an individual determination is made for each weather event based on forecast and actual local conditions. Closings will be announced on WRAL-TV (Time Warner Cable channel 3) and WRAL.com.